DAVID THIERY, PMP

Objective

Dynamic Information Technology Services Executive eager to contribute expertise in steering operations, driving business growth, directing projects and building top-performing technology teams.

Career Profile

Ø Over 18 years of career background in all facets of Information Technology Management.

Ø Experience in strategic planning, process improvement and project management.

Ø Career built with major firms, industry leaders and entrepreneurial organizations.

Ø Expertise in cross-functional team development / leadership and implementation of advanced IT systems / applications.

Ø Spearhead system design, web/cross platform integration, data security and disaster recovery.

Ø Leader in critical initiatives for web initiatives and e-business in a matrix environment.

Ø Proven capacity to effectively develop functional and technical specifications.

Ø Delivered exceptional technical guidance/support for large-scale environments.

Ø Initiatives have made significant positive impact on bottom-line performance.

Ø Demonstrated needs analysis, problem identification and solution skill sets.

Ø Record of progression to managerial assignments of increasing authority and responsibility.

Ø Coordinate new technology, strategic planning and alignment of IT with organizational objectives.

Ø Outstanding communications and interfacing capacity.

Ø Extraordinary in efficiency advocacy, strategic planning and increasing ROI.

Professional Experience

Trustmark Insurance – NGS American Division (Trustmark has 2300 employees with 44 offices) 1997–2008

Information Technology Leader

Recruited to direct Project Managers, Project Leaders, Business Analysts, Developers, Network Administrators and support personnel while reporting directly to CEO.
Oversaw web application development, electronic data interchange and eligibility.
Successfully managed a portfolio of over 100 simultaneous projects.
Facilitated systems, claim processing, recruitment and vendor relations.
Planned and executed seven-figure budget, performance reviews and IT procurement.
Captured $1.5 million by partnering with sales team to develop/promote new web-based product.
Expanded sales inquiries 200% through development of new marketing website.
Implemented a web-based eligibility system for clients with real-time access to system data.
Above project has played significant role in retaining client base.
Spearheaded project to provide remote access to clients utilized successfully by 80% of clients.
Saved over $200,000 in annual labor costs with one low-cost project.
Orchestrated development of member self-service and provider self-service websites that increased web inquires to more than 75,000 monthly and reducing call volume over 20%, saving hundreds of thousands of dollars in labor costs in just a few months.
Lowered print/mail costs by $2,400,000 over a three-year period with systematic approach to outsourcing and electronic communications.
Produced 12% increase in productivity.
Restructured phone system to advanced call routing and system integration status.
Effectively negotiated hardware, software and maintenance discounts with vendors delivering up to $500,000 in cost savings.

Championed automated process lowering labor costs 28% and saving nearly $4 million.
Drove completion of successful auto-adjudication system which processes 28% of volume automatically with no human intervention.
Saved over $1.2 million through direct connections with provider networks.
Oversaw development team in HIPAA initiatives including EDI, privacy and security.
Slashed claim turn-around time by over 50%, key to achieving Department of Labor (DOL) standards.
Designated as Security Official/Disaster Recovery Leader for SAS70, ISO, SOX and HIPAA compliance requirements.

Other Background

Served as board member and consultant to Megacell Communications (a telecommunications vendor and software developer) – 1996 to present. Directed a procurement database architecture project for General Motors as a consultant (1993-1994)

Prior to 1997, served as Software Systems Director, Megasoft; Data Processing Manager, Medical Data Management; Systems Analyst/Project Leader, D’Arcy Masius Benton & Bowles; and Programmer/Analyst, Saratoga Hospital. In these assignments, built outstanding software development, programming, systems management and problem-solving skill sets.

Education

Vantage MBA program, Franklin University, Columbus, OH

BS, MIS program (1986 -1992) Wayne State University, Detroit, MI

Certifications & Achievements

Project Management Professional (PMP) Certification from PMI, 2006

Published Author, Midrange Computing 1999-2000

Professional Affiliations

IBM iSeries User Group Member

Workgroup for EDI (WEDI) Member

ANSI X12N Committee Member, 1998-1999

Project Management Institute Member

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