David Thiery, pmp

57644 Gala Dr, Washington, MI 48094 
dthiery@ExecutivesOfAmerica.com
(586) 383-3283

TECHNOLOGY EXECUTIVE

Career Profile

Ø Current experience leading technology team for a national 80+ hospital system.

Ø Former VP/CIO for a major healthcare insurance company.

Ø 20 years of career background in all facets of information technology and health care.

Ø Industry experience with technology, health care, insurance, benefits and telecommunications.

Ø Strong understanding of application development, data security, encryption, EDI, data communications

Ø Expert with process improvement, automation, efficiency & various project management methodologies.

Ø Knowledge of HIPAA and HITECH/ARRA regulations including "Meaningful Use"

Ø Talented with system design, cross platform integration, data security and disaster recovery.

Ø Well experienced with applications and infrastructure

Ø Leader in critical initiatives for web, e-business, client/server and telecom / VOIP.

Professional Experience

Ascension Health (80+ hospitals and 500+ locations with 112,000 employees) 2009-present

National Information Technology Executive

• Managed clinical EMR, EHR, LIMS, PACS, ER & Rx system selections, upgrades and integrations (McKesson, Blueware, Epic, Cerner, Allscripts/Eclipsys, etc)
• Performed a gap analysis for HITECH / ARRA "Meaningful Use" on current clinical systems
• Implemented a Shared Services Center solution to consolidate and centralize Human Resources, Supply Chain and Finance applications.
• Provided Human Capital Management, Payroll and Benefit systems technology solutions for the GRMC health system utilizing ADP, Lawson, Kronos, Gift Shop, Cafeteria and McKesson Ansos applications.
• Managed technology portfolio for a $733M Oracle/Peoplesoft ERP implementation.
• Managed vendors and contracts for as Accenture, Avaya, Kronos, McKesson, Service-Now, IBM-Rational, Cisco, HP, Microsoft, Blueware, Oracle, etc.
• Implemented system-wide common Active Directory & email for all associates.
• Managed disaster recovery projects for the Oracle Austin data center / Rocky Mountain data center.
• Utilized applications such as Sagent for ETL, Cloverleaf for HL7, Crystal reports, Cisco Tidal for enterprise scheduling, MS Project for project management, HP-ALM/Quality Center for defect management, Requisite Pro to capture requirements, Sharepoint for program documentation, NotiFind for downtime communications, Service-Now for incident, change, problem, request & asset management.
• Injected clinical and financial information to the data warehouse and created powerful analytical reports.
• Brought projects through all phases of the Software Development Life Cycle (SDLC) including analysis, design, build, test and deploy.
• Implemented ITIL based standards for ITSM (incident, request, change, problem & asset management).  Led team that designed help desk scripts, policies and procedures.
• Integrated new acquisitions with clinical and financial systems.
• Designed production support model for new system implementations.
• Managed program budget, scope, schedule and resources (local and offshore)
• Technology towers included Microsoft (VB & C#, .NET, Microsoft SQL Server 2005, Windows Server 2003/8), IBM (AS400, iSeries, RPG, Cobol, DB2), Oracle (Linux, Java, Peoplecode), client server, web & database.

NGS-Trustmark Insurance (multi-billion dollar health insurance company) 1997–2009

VP of IT / CIO

MAJOR PROJECTS

• Captured $1.5 million by partnering with sales team to develop and promote a new web-based product that consolidated and integrated Midrange & PC applications for clients, members and agents.

• Re-designed and developed a new Electronic Data Interchange (EDI) system and data communications standards to improve productivity and reduce trading partner implementation time.  Extensive knowledge of ANSI X12 transactions 834, 835, 837, 270, 271, 276 & 277
• Saved over $1.2 million through direct data connections with data trading partners.
• Expanded sales inquiries 200% through development of new marketing website.
• Championed automated claim processing initiative including auto-adjudication and business process redesign (BPR) to lower labor costs 28% in one department and save nearly $4 million.
• Lowered print/mail costs by $2.4 million over a three-year period with systematic approach to outsourcing and electronic communications.
• Managed call center / helpdesk operations, metrics and continuous improvement.

OTHER RESPONSIBILITIES & ACCOMPLISHMENTS

• Provided leadership and strategic direction to the information technology team.  Planned and executed initiatives to keep the organization relevant and competitive.
• Oversaw IBM AS400/iSeries (RPG,Cobol), Microsoft .NET PC & Web development (ASP, VB & C#)
• Communicated and worked closely with other executives to determine organizational needs.  Managed department specific IT portfolios.
• Integrated 3^rd party vendors with current systems (TrustedLink, Linoma, Sharepoint, PKWare, PGP, Cisco VPN, VMware, Citrix,Mimix, ADP, Dot Project, Comerica, Key Bank, PNC, etc)
• Banking system integration including positive pay, direct deposit and ACH.
• Integrated scanning devices and OCR technology to improve accuracy and efficiency.
• Worked closely with other department leaders to plan and coordinate IT based solutions.  Strong ability to explain technology initiatives in plain English.
• Managed staff of 50+ employees across all technology roles (not including offshore)
• Managed project to integrate an Avaya phone switch with a DB2 database to improve call routing.
• Facilitated RFI/RFQ inquiries to vendors, RFP responses and vendor relations.
• Analyzed costs/benefits and business case justification to support ROI
• Planned and executed seven-figure budget, performance reviews recruiting and IT procurement.
• Implemented a web-based system for clients and agents with real-time access to system data.
• Orchestrated development of self-service websites that increased web inquires to more than 75,000 monthly and reduced call volume over 20%.

• Designated as Security Officer & Disaster Recovery Leader for SAS70, SOX and HIPAA compliance.

• Directed data warehouse and business intelligence (BI) initiatives.
• Managed Cisco based network WAN & LAN running Novell utilizing Windows and Linux servers.

Other Background

Medical Data Management / Megasoft 1991–1997

Data Processing Manager & Programmer/Analyst

• Led technology team supporting a medical billing and A/R software application.
• Managed Cape Health Plan ( Medicaid HMO ) billing

Saratoga Hospital 1986-1991

Programmer/Analyst

• Developed clinical and financial applications
• Implemented software upgrades, developed data integration applications.

Education

V-MBA & BS, Applied Management, Franklin University, Columbus, OH (Summa Cum Laude, 4.0 GPA)

Management Information Systems (1986 -1992), Wayne State University, Detroit, MI

Certifications & Achievements

Project Management Professional (PMP) Certification from PMI, 2006

Professional Affiliations

HIMSS member

ANSI X12N (HIPAA EDI insurance subcommittee) Committee Member, 1998-1999

Project Management Institute Member

Workgroup for EDI (WEDI member)